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Northeast Telehealth Resource Center (NETRC)

The Northeast Telehealth Resource Center (NETRC) provides training, coaching, and technical support for healthcare organizations, networks, and providers in the implementation of cost-effective telehealth programs to serve medically underserved areas and populations. The NETRC aims to increase use of telehealth applications by enhancing the regional capacity through education, resource sharing, collaboration, and supporting favorable telehealth policy environments.

Region Served: Maine, New Hampshire, Vermont, New York, Massachusetts, Rhode Island, Connecticut, and New Jersey

Focus Areas: telehealth support for medically underserved areas and populations

Tools: training, technical support and coaching, customer support, coalition support, collaboration, interactive video conferencing, and policy tracking and guidance

Funders: Telehealth Resource Centers throughout the country are supported through the federal Telehealth Resource Center Grant Program, administered by the Office for the Advancement of Telehealth in the Office of Rural Health Policy, Health Resources and Services Administration (HRSA) in the U.S. Department of Health and Human Services.

Partners: University of Vermont Medical Center and the Regional Medical Center of Lubec, ME (serving as a consultant to the project)

Contact: Andrew Solomon, Project Manager
asolomon@mcdph.org, 1-800-379-2021

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MCD was a critical partner in the development of our TPA Stroke Protocol which is now being used at the hospital. This was a complex and dynamic process involving critical communications with physician leadership and an overall plan to educate key staff within the hospital as well as the entire EMS Team. MCD was most helpful in developing a very strategic and workable plan.
- Bill Flagg, Director, Community Relations and Development, Cary Medical Center

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